From Words to Action: The Stakeholder Engagement Manual is comprised of 2 main documents:

  • Volume 1 - The Guide to Practitioners' Perspectives on Stakeholder Engagment
  • Volume 2 - The Practitioners' Handbook on Stakeholder Engagement

Together they provide guidance to especially corporate, but also non-corporate users on how to practice effective stakeholder engagement. Volume 2 contains tools and templates for managing engagement. A toolkit of templates for practical use is also available.

Download Links:

Stakeholder Engagement Manual Volume 1

Stakeholder Engagement Manual Volume 2

Translations of Volumne 2: 

El compromiso con los stakeholders (Spanish)

Il Manuale dello Stakeholder Engagement (Italian) 

Manualul pentru implicarea părţilor interesate (Romanian)

The Stakeholder Engagement Manual (Japanese)