From Words to Action: The Stakeholder Engagement Manual is comprised of 2 main documents: Volume 1 The Guide to Practitioners' Perspectives on Stakeholder Engagment and Volume 2 The Practitioners' Handbook on Stakeholder Engagement.

Together they provide guidance to especially corporate, but also non-corporate users on how to practice effective stakeholder engagement. Volume 2 contains tools and templates for managing engagement. A toolkit of templates for practical use is also available.

Download Links:

Stakeholder Engagement Manual Vol 1
Stakeholder Engagement Manual Vol 2

Translations:
El compromiso con los stakeholders
Il Manuale dello Stakeholder Engagement
The Stakeholder Engagement Manual (Japanese)

Templates for practitioners: (MS Word and Excel)
Mapping Stakeholders
Strategic Engagement Objectives
Objective Issue and Stakeholder Matrix
Stakeholder Influence Dependency Matrix
Organisational Response-Ability
Stakeholder Profile
Resources and Margins of Movement
Stakeholder Representatives and Stakeholder-Specific Objectives
Systems Strengthening Plan
Staff Development
Stakeholder Engagement Plan
The Engagement Outcome Implementation Plan
Engagement Review